Frequently Asked Questions
+ What services does Last Hour Plan offer?
Last Hour Plan provides flight booking, hotel reservations, and customized travel solutions for business and leisure travelers.
+ How do I book a flight on Last Hour Plan?
Simply search for your preferred route, choose your flight, and proceed to payment.
+ Can I book hotels along with flights?
Yes, you can bundle your flight and hotel bookings for added convenience.
+ What payment methods are accepted?
We accept all major credit/debit cards, PayPal, and other secure payment gateways.
+ Are there any hidden charges?
No, Last Hour Plan believes in transparent pricing with no hidden charges.
+ How can I search for flights?
Use our search bar to input your destination, travel dates, and other preferences.
+ Can I select my seat during booking?
Seat selection options are provided during or after the booking process, depending on the airline's policy.
+ How will I receive my e-ticket?
Your e-ticket will be emailed to the address provided during booking.
+ Can I make changes to my flight booking?
Yes, changes are allowed based on the airline’s policy. Additional fees may apply.
+ How do I cancel a flight booking?
Log in to your account, go to "My Bookings," and request a cancellation.
+ How do I find hotels at my destination?
Search for hotels by entering your destination and travel dates in the search bar.
+ Can I view hotel reviews and photos?
Yes, we provide verified reviews and photos to help you make informed decisions.
+ Do I need to pay upfront for hotel bookings?
Some bookings may require upfront payment, while others offer pay-at-check-in options.
+ Can I cancel my hotel booking?
Cancellations depend on the hotel’s cancellation policy. Details will be provided during booking.
+ Are there any discounts for bundled bookings?
Yes, we offer attractive discounts when you book flights and hotels together.
+ Do I need an account to book?
While it’s not mandatory, creating an account allows for faster bookings and exclusive offers.
+ How do I reset my password?
Click “Forgot Password” on the login page and follow the steps to reset it.
+ Can I save my favorite destinations?
Yes, our system lets you save favorite routes and destinations for quicker access.
+ Are there loyalty rewards?
Last Hour Plan offers periodic rewards and discounts for registered users.
+ How do I update my profile details?
Log in to your account and navigate to the “Profile” section to update details.
+ How can I contact Last Hour Plan customer support?
You can reach us via phone, email, or live chat on our website.
+ What are the customer support hours?
We’re available 24/7 to assist with your travel needs.
+ Can I track my booking status?
Yes, log in to your account to view and manage your bookings.
+ How do I report an issue with my booking?
Contact customer support with your booking ID for quick resolution.
+ Do you assist with special travel requests?
Yes, we assist with requests like wheelchair services, dietary preferences, etc.
+ What is the refund policy for canceled flights?
Refunds depend on the airline's terms and conditions. We facilitate the process for you.
+ How long does it take to receive a refund?
Refunds typically take 7-14 business days, subject to your payment method.
+ Are hotel booking cancellations refundable?
It varies by hotel. Check the cancellation terms during booking.
+ How secure is my payment information?
We use industry-standard encryption to ensure your data is secure.
+ Do you have a privacy policy?
Yes, you can review our privacy policy on the website for details.
+ Do you offer last-minute deals?
Yes, we have exclusive deals on last-minute flight and hotel bookings.
+ Can I book multi-city flights?
Yes, use the "Multi-City" option to book complex itineraries.
+ Are there group booking discounts?
We provide discounts for group bookings. Contact support for assistance.
+ Do you offer travel insurance?
Yes, you can add travel insurance to your bookings for peace of mind.
+ How can I receive updates on offers?
Subscribe to our newsletter or follow us on social media for updates.
+ How can I leave feedback?
After completing your trip, you’ll receive an email with a feedback link.
+ Can I review my experience on the website?
Yes, we encourage honest reviews to help us improve.
+ Where can I read customer testimonials?
Customer testimonials are available on our homepage under “What Our Customers Say.”
+ Can I share my travel photos?
Absolutely! Tag us on social media or send them to our email for a chance to be featured.
+ How do you handle complaints?
We aim to resolve complaints swiftly. Reach out to customer support for assistance.
